Catera Health LLC (“Catera Health,” “Catera,” “we,” “us,” or “our”) is committed to providing a website experience that is accessible and usable by as many people as possible, including individuals with disabilities.
We believe access to health information and services should be clear, inclusive, and easy to navigate.
Our Accessibility Efforts
We are actively working to improve the accessibility and usability of caterahealth.com and seek to follow generally recognized accessibility standards and best practices.
Our accessibility efforts include reviewing and improving:
- Keyboard navigation
- Text readability
- Color contrast
- Heading structure
- Form labels and instructions
- Link descriptions
- Alternative text for meaningful images
- Button and interactive-element accessibility
- Visible keyboard focus states
- Mobile usability
- Screen-reader compatibility
- Page structure and semantic HTML
- Form error identification and instructions
We continue to review our website as technology, accessibility standards, and our services evolve.
Accessibility Standards
Our goal is to provide a website experience that substantially aligns with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA where reasonably possible.
Accessibility is an ongoing process, and some areas of the website may not yet fully meet every accessibility guideline.
We are committed to identifying and addressing accessibility barriers when they are brought to our attention.
Third-Party Services
Catera Health may use or link to third-party websites, platforms, patient portals, laboratories, pharmacies, payment processors, scheduling systems, and other external services.
Some of these third-party services are outside of Catera Health's direct control.
While we encourage our partners and service providers to provide accessible experiences, we cannot control the accessibility of independently operated third-party platforms.
If you experience difficulty using a third-party service accessed through Catera Health, please let us know and we will make reasonable efforts to assist you or direct you to an appropriate contact.
Need Assistance?
If you have difficulty accessing information on our website or using any website feature because of a disability, please contact us.
We will make reasonable efforts to provide the information, service, or functionality you need through an accessible alternative.
Please contact:
Catera Health LLC
5225 Tech Data Dr.
Clearwater, FL 33760
United States
Email: support@caterahealth.com
Website: caterahealth.com
When contacting us regarding an accessibility issue, please include:
- The webpage or feature you were trying to use
- A brief description of the problem
- The type of assistive technology you were using, if applicable
- The best way for us to contact you
Please do not include sensitive medical information in an accessibility support request.
Feedback
We welcome feedback regarding the accessibility of the Catera Health website.
If you identify an accessibility barrier, please contact us so we can review the issue and make reasonable efforts to improve the experience.
Changes to This Statement
We may update this Accessibility Statement as our website, technology, services, or accessibility practices evolve.
The most current version will be posted on this page with the updated date shown above.